Frequently Asked Questions (FAQ)

KAR.ONE is the UAE’s first all-in-one online platform that connects car owners to trusted workshops. You can book services, buy parts, schedule inspections, and manage repairs — all from one dashboard.

Our main hub is at KAR Auto Services, Dubai, serving customers across Dubai, Sharjah, and Abu Dhabi with pickup & drop-off options.

KAR.ONE combines professional workshop expertise with digital convenience — real-time updates, transparent pricing, online payments, and post-service warranties.

You can book minor and major services, AC repair, brake, suspension, and electrical work, detailing, PPIs (Pre-Purchase Inspections), and more. You can also shop for batteries, oils, filters, and brake pads directly online.

Simply visit www.kar.one choose your car make & model, select a service, and pick your preferred date and time. You’ll receive instant confirmation.

✅ Yes. KAR.ONE offers pickup & drop-off across major UAE areas for added convenience.

Yes — our Mobile / Onsite Service team can handle quick repairs, diagnostics, and minor services at your location.

Yes. We supply OEM (Original Equipment Manufacturer) parts and top-rated aftermarket alternatives — always clearly labeled.

Batteries & Tyres: up to 12-24 months warranty Labour: 6-month workmanship warranty Parts: manufacturer’s warranty (where applicable)

Absolutely. You can choose brands like Toyota Genuine, Bosch, Duckhams, Fiamm, Hyundai Genuine, and more while booking.

We accept card, cash, Apple Pay, and Tabby installments (Buy Now, Pay Later).

Yes — seasonal offers like 11.11 Launch Deals, Ramadan Specials, and Referral Discounts are featured on our site and Instagram.

Book an emergency pickup through KAR.ONE or call our support line — our recovery team will assist promptly.

Once your car is checked in, you’ll get live status updates through your KAR.ONE dashboard or WhatsApp notifications.

???? Call / WhatsApp: +971-50-22266420 ???? Email: [email protected] ???? Visit: KAR Auto Services, Dubai (open 9 AM – 9 PM, daily)